Pep Boys Customer Satisfaction Survey –

It’s no secret that Pep Boys is a well-known name in the automotive repair industry. In fact, it’s one of the largest and most popular auto service franchises in North America. But what do customers think of Pep Boys?

According to a recent survey by Pep Boys, the company’s customers are generally satisfied with its service. In fact, almost two-thirds (64%) of customers surveyed say they are either very satisfied or somewhat satisfied with their experience at a Pep Boys store. This satisfaction rate is slightly higher than the satisfaction rate for auto repair shops in general (61%), and it’s also higher than the satisfaction rate for other types of businesses (such as banks and restaurants) that Pep Boys compares itself to.

So what does this mean for Pep Boys? First and foremost, it means that the company has a strong customer base that is likely to continue to patronize its stores. It also means that the company can continue to focus on delivering quality service – something that is important to many customers. And finally, it means that Pep Boys can target its marketing efforts more effectively, since it knows which aspects of its service are important to its customers.

PepBoyssurvey Survey Short Information

The Pep Boys first opened in 1921, and they were the first to take aftermarket car components to the consumer public. They’ve been around for over 100 years, making them one of America’s best-known auto parts retailers.We’re your go-to when you need a new part or service for your vehicle. Our convenient locations offer everything from oil changes to brakes, batteries, mufflers, tires and much more!If you’re looking for dependable automotive services in Philadelphia, Maryland or New Jersey, then Pep Boys is where it’s at!

Name Of The Survey PepBoyssurvey Survey
This Survey purchase NecessaryNo
PepBoyssurvey Official Website
PepBoyssurvey Survey PrizePep Boys Survey Coupons
Survey Age Limit18+
Survey LanguageEnglish or Spanish
More Survey DetailsClick Here

How To Take The Pep Boys Customer Satisfaction Survey

When you’re looking for a car mechanic, there’s nothing better than going to Pep Boys. With years of experience under their belts, they know how to take care of your car and fix it right the first time.

Pep Boys Customer Satisfaction Survey
  • Then, enter Pep Boys Survey details such as:
  1. First Name
  2. Last Name
  3. order number
  • Then, check the indicated box.
  • Finely, Click on the “Following” option.

Pep Boys Customer Satisfaction Survey Results

Pep Boys Customer Satisfaction Survey

Pep Boys is one of the most popular car care providers in the United States. They offer a variety of services, including oil changes, tire changes, and even car repairs. In order to gauge customer satisfaction with their services, Pep Boys surveyed 1,000 customers across the United States.

The results of the survey were quite revealing. Overall, customers were satisfied with their overall experience at Pep Boys, although there were some minor complaints. The biggest complaint was that there was not enough staff available to handle the high demand during busy times. Other complaints included long wait times for service and a lack of specific service options. However, overall customer satisfaction was high with Pep Boys.

One reason for this high satisfaction rate is likely due to the fact that Pep Boys offers a wide range of services. Customers can choose from a variety of repair options, ensuring that they receive the help they need while being able to select a service they are comfortable with. Additionally, the staff is attentive and willing to help customers find the right solution for their car problems. This attention to detail ensures that customers are always satisfied with their service at Pep Boys.

Pepboy Credit Card customer Service

Email us at: [email protected]

Pep Boys Credit Card: 1-866-396-8254

Call 1-800-PEP-BOYS (737-2697)

More Details:

Important Pep Boys Survey Link

Pep Boys Social Page:


Thank you for taking the time to complete our Pep Boys Customer Satisfaction Survey. Your responses will help us improve your experience while shopping with us, and ultimately make your visit to our store even more enjoyable. Thank you again for your participation!

So if you’re looking for a dependable mechanic, go to Pep Boys! They’ll take good care of your car and make sure you’re satisfied with the results.

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