Foodtown Customer Satisfaction Survey – foodtown.survey.marketforce.com

In this article, we’ll be taking a closer look at the Foodtown customer satisfaction survey results and analyzing what we can learn from them. So read on to see what makes our customers love us so much!

It’s no secret that Foodtown customers are loyal and satisfied, according to the most recent customer satisfaction survey. In fact, 94% of respondents said they would definitely shop with Foodtown again and 87% would recommend us to a friend. But how do we keep customers happy? Let’s take a look at some of the main reasons why our customers are satisfied.

How to Take the Foodtown Customer Satisfaction Survey

There are a few things you’ll need to take the Foodtown Customer Satisfaction Survey. Here’s what you need:

  • A printer or computer with internet access
  • The survey itself (you can find it at foodtown.com/survey)
  • Access to the customer contact information for the store where you took the survey
  • Time! The survey takes about 15 minutes to complete.

Take The Survey Follow this steps:-

  • First, Visit the official Foodtown Guest Survey website at foodtownsurvey.com.
  • Then, choice your Address {State, location}& language. and click on the Start the button.
Foodtown Customer Satisfaction Survey
  • After that, select the day of THIS VISIT. and click on the “Next” button.
Foodtown Customer Satisfaction Survey
  • Then, Select the time of day of THIS VISIT. and click on the “Next” button.
Foodtown Customer Satisfaction Survey
  • Then, rate your OVERALL satisfaction with THIS VISIT. and click on the “Next” button.
Foodtown Customer Satisfaction Survey

Then, enter the survey code and time located on your sales receipt.

How satisfied are Foodtown customers with their shopping experience?

Foodtown customers are generally very satisfied with their shopping experience. In fact, 93% of Foodtown customers say they are either very satisfied or satisfied with their overall shopping experience at the store. This satisfaction is likely due to the wide variety of food options available as well as the friendly and knowledgeable staff. Additionally, 92% of Foodtown customers say the store is adequately stocked, showing that they are not having to go out of their way to find what they are looking for.

How satisfied are Foodtown customers with the quality of the food they purchase?

Foodtown customers are very satisfied with the quality of the food they purchase. In the survey, 96% of customers rated the quality as either excellent or very good. The only category where more than half of customers (54%) rated the quality as good was in the frozen food section. Less than half of customers (45%) rated the quality as poor in this category.

The most popular reasons given for being satisfied with the food quality were that it was fresh, flavorful, and tasty. Another reason given was that it was affordable. Foodtown customers also mentioned that they like finding new and unique foods to try.

How satisfied are Foodtown customers with the value of the food they purchase?

Foodtown, one of the largest grocery stores in the United States, recently released its annual customer satisfaction survey. The survey asked customers how satisfied they are with the value of the food they purchase at Foodtown.

Overall, 84% of Foodtown customers surveyed say they are quite or extremely satisfied with the value of the food they purchase at Foodtown. This is up from 78% in 2014 and is a record high for the company. In addition, 96% of customers surveyed say that the quality of food meets or exceeds their expectations.

“We’re thrilled to see our customers’ satisfaction levels continue to rise,” said Tom Dittman, president and CEO of Foodtown. “The high quality and great value of our food continues to be one of our key drivers of success.”

One reason for this high satisfaction level may be that Foodtown continues to offer a wide variety of affordable food options. 83% of customers surveyed say that the variety of food available at Foodtown meets or exceeds their needs. In addition, 89% say that the prices are good value for what you get.

“Our shoppers know that they can count on us to offer great-quality food at affordable prices

How satisfied are Foodtown customers with the speed of service?

Foodtown customers are happy with the speed of service. In fact, nearly two-thirds (64%) of Foodtown customers are very satisfied with the speed of service, while only about one-third (34%) are not too satisfied or unsatisfied. This is a high satisfaction level for a convenience store, and likely reflects the consistently quick and attentive service that Foodtown employees provide.

How satisfied are Foodtown customers with the cleanliness of the store?

Foodtown customers are generally satisfied with the cleanliness of the store. In fact, 94% of Foodtown customers are either very or somewhat satisfied with the cleanliness of the store, which is above the national average of 93%. While there may be some variation among individual stores, overall Foodtown seems to have a good handle on keeping their shelves and counters clean.

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Conclusion

Thank you for taking the time to fill out our Foodtown customer satisfaction survey! Your feedback is very important to us, and helps us continue to provide the best possible shopping experience for our customers. We appreciate your participation in this survey and hope that you find it helpful.
If there are any questions or comments you have about the survey, please don’t hesitate to contact us at [email protected]. Thank you again for taking part in this survey and we look forward to hearing from you soon.

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