When shopping, there are few things more important than the satisfaction of customers. In the case of T.J.Maxx the sentiment of customers is well represented in the customer satisfaction surveys that they frequently conduct. We’d love provide you with the most important findings from this most current survey. No matter if you’re an T.J.Maxx client or not, the data can help you to be aware of how others are feeling about the store and the products it sells.
The requirements of TJ Maxx Feedback Survey TJ Maxx Feedback Survey
- The participant must be aged 18 or older to be eligible.
- Shopping at TJ Maxx requires a receipt and a survey invitation.
- Do you want to elevate your mobile marketing to a whole new height? You can access computers or smartphones access via an app is extremely easy.
- The internet connection is a must for all computers.
How to Take The TJMaxxFeedback.com Survey?
- Go to the https://www.tjmaxxfeedback.com/.
- Then, choose the language, English or Spanish.
- Enter the survey details such as:- Survey Number, Date, and Time your visit to the store.
- Click on the “Start” button.
- Start answering the questions on this sheet according to the instructions.
- Take a moment to rate your satisfaction with the customer service and products at TJ Maxx.
- Answer all of the required survey questions honestly to ensure you provide us with all the details we need about your account.
- You can fill in your personal details like your name and email address. and click on the “Submit” button.
Are You Satisfied With T.J.Maxx Customers With Their Experience?
In the TJMaxx Customer Satisfaction Survey 73% of customers are happy with their experience in the store. This is more than the industry standard of 67 percent. In addition, TJMaxx ranks number one among its competitors when it comes to customer satisfaction.
The survey asked customers to answer questions concerning their general satisfaction the shopping experience as well as particular interactions with the staff. For instance 81% of the respondents reported being content with the assistance they received in finding what they needed and 78 percent stated they were happy with the speed at which service was provided.
TJMaxx was also highly rated for satisfaction with customers in areas such as finding a bargain (78 per cent) and quality of the merchandise (75 percentage). The only thing that TJMaxx was not as awe-inspiring than the other stores was how helpful the staff were when they needed to find the item you’re looking for (63 percent, as opposed to 71 percent at the other retailers).
What are T.J.Maxx Customers Love Most About Their Store?
T.J.Maxx customers love the wide range of items and how the store is organised. They also appreciate the excellent customer service and how friendly staff are. One of the things that customers love about their establishment is the cleanliness There’s ample parking and no waiting lines.
What do T.J.Maxx Customers Most Hate About Their Store?
A frequently asked questions we receive is what customers don’t like about T.J.Maxx. To find out the answer we conducted a survey of more than 1000 customers, and then grouped them according to what they most dislike about their experience in the store. These are the results:
The top five complaints of customers across all brands include slow service lengthy lines, delayed deliveries, inaccurate merchandise and expensive costs. It’s interesting to note that the complaints don’t differ significantly between stores- in terms of the size or the brand. This suggests there could be some root problems that must be addressed to improve the overall customer experience.
It is interesting to note that the study discovered that women are much more likely than males to complain about poor service (17 percent opposed to 12 percent) or incorrect merchandise (19 percent against 14 percent) and expensive cost (27 percent opposed to 22 percent). The survey also found that men were much more inclined than females to be unhappy about lengthy wait times (14 percent vs. 11 percent) and delivery delays (13 percent vs. 10 percent).
Sweepstakes Prizes Of the TJ Maxx Customer Feedback Survey
As a reward for completing the survey, you will have a chance to enter the TJ Maxx Monthly Survey Sweepstakes and win a $500 TJ Maxx gift card!
Sweepstakes Prize: $500 TJ Maxx Gift Card
TJ Maxx Feedback Customer Service
- Phone: 1-800-926-6299
- T.J.Maxx Survey Official Site: www.TJMaxxFeedback.com
- T.J.Maxx official link: tjmaxx.tjx.com
TJ Maxx Home Decor
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Thank you for taking the time to complete our T.J.Maxx customer satisfaction survey! Our team appreciates your input and will use it to continue to improve our services and offerings. We hope that you had a good experience during your visit and would welcome the opportunity to shop with us again in the future.