Kinney Drugs operates a drug chain that has locations throughout all over the United States. In order to enhance customer satisfaction, Kinney Drugs has commissioned an experience survey of its customers by a third-party research company. The purpose of this survey is to gain more information about the experiences of customers at Kinney Drugs, as being satisfied with the services offered by the pharmacy.
What is Kinney Drugs?
Kinney Drugs operates a pharmacies chain with more than 600 stores in the United States.
Kinney Drugs requested the survey to gauge customer satisfaction to gain insight about their customers’ experiences shopping at their stores. The survey asked customers to answer questions like how pleased their experience was with service and how often they had to wait in lines, and how well pharmacy staff communicated with them.
Current Customer Service Practices
Kinney Drugs is dedicated to giving customers the best experience that we can. To improve our services Kinney Drugs recently completed a consumer survey. The results of this survey will help us know how our customers are getting along through Kinney Drugs and make any needed changes.
The most significant points we found out from the survey is the fact that some of our customers are feeling they’re not being listened to. We would like to make sure that everyone who walks into our stores feels that they are valued customers and are considered. The company will make improvements according to the feedback we get in the form of surveys.
We are satisfied with Kinney Drugs
Kinney Drugs clients are typically happy with the level of customer services they are provided. In fact, almost two-thirds (64%) of Kinney Drugs customers are happy with the level of customer service they’ve received during the last year. This is more than the customer satisfaction ratings for other retailers included in our study.
A reason for this high satisfaction could be due to the fact that Kinney Drugs takes steps to make sure that customers can find what they’re seeking swiftly and conveniently. For instance, nearly 50% (48%) of Kinney Drugs customers report that the layout of the store is easy to follow and more than two-thirds (64%) of customers believe that finding the item they’re seeking is simple from the shelves of the store.
Kinney Drugs Guest Experience Survey Requirements
In order to gather valuable feedback to help us with our Kinney Drugs’ Guest Experience Survey, we have set out some of the requirements that participants have to meet to be able to take part. These guidelines are intended so that you can ensure your comments are as exact as is possible.
- In the first place, you must be legal to take part in the survey.
- In addition, you must have bought a product or purchased a services from Kinney Drugs in the past 30 days.
- Then, you should be able to respond to every survey question without interruption.
How To Take The Kinney Drugs Survey At Kinneykares.com?
Participating in a survey is not just aids the business but will also give the public’s voice hear. To participate on this survey, follow the steps below. Kinney Drugs Survey you must comply with the following steps.
- Visit http://www.kinneykares.com/ through your favorite browser.
- If you are comfortable with Spanish, please select the hyperlink that is seen below the red button.
- If you want to take the survey in English, go to step three.
- Please have your receipt in hand since you will need some information from it.
- You will be asked to enter the 11 digit store number, date, money spent, time, and transaction number.
- Finally, you can select “start” and begin answering the questions.
Thanks for your interest in our company!
Kinneykares Survey Important Links
- Kinney Drugs Survey Website: www.Kinneykares.com
- Kinney Drugs Official Site: www.kinneydrugs.com
Kinney Drugs Customer Service
Kinney Drugs Syracuse Regional Office
6333 Route 298, Suite 305
East Syracuse, New York 13057
(315) 451-2873 (phone)
(315) 451-2706 (fax)