Kinney Drugs is a pharmacy chain with locations across the United States. In order to improve customer experience, Kinney Drugs has commissioned a customer experience survey from a third-party research firm. The goal of this survey is to learn more about customers’ experiences at Kinney Drugs, as well as their satisfaction with the pharmacy’s services.
What is Kinney Drugs?
Kinney Drugs is a pharmacy chain with over 600 stores across the United States.
Kinney Drugs commissioned a customer experience survey in order to learn more about the customers’ experience when they shop at their stores. The survey asked customers questions such as how satisfied they were with the customer service they received, how often they had to wait in line, and how well the pharmacy staff communicated with them.
Overall, the results of the survey were positive. Customers were generally happy with their experiences at Kinney Drugs stores. They reported that the staff was always friendly and helpful, and that they never had to wait in line long. They also appreciated the communication between the pharmacy staff and themselves.
Current Customer Service Practices
Kinney Drugs is committed to providing the best customer experience possible. To help us improve our service, we recently conducted a customer survey. The results of the survey will help us better understand how our customers are experiencing their interactions with Kinney Drugs and make any necessary adjustments.
One of the most important things we learned from the survey is that some customers feel like they are not being listened to. We want to ensure that everyone who visits our stores feels like they are a valued customer and have their concerns heard. We will continue to make changes based on the feedback we receive from the survey.
We appreciate your feedback and hope you will continue to visit Kinney Drugs.
Satisfaction with Kinney Drugs
Kinney Drugs customers are generally very satisfied with the customer service they receive. In fact, nearly two thirds (64%) of Kinney Drugs customers say they are very satisfied with the customer service they’ve received in the past year. This is much higher than the satisfaction rates for all other retailers in our study.
One reason for this high satisfaction rate may be that Kinney Drugs takes steps to ensure that customers are able to find what they’re looking for quickly and easily. For example, almost half (48%) of Kinney Drugs customers say that the store’s layout is easy to understand, and nearly two thirds (64%) of customers say that finding what they’re looking for is easy from the store’s shelves.
Overall, Kinney Drugs provides an excellent customer experience.
Kinney Drugs Guest Experience Survey Requirements
To gather valuable feedback for the Kinney Drugs Guest Experience Survey, we have outlined some requirements that guests must meet in order to participate. These requirements are designed to ensure that your feedback is as accurate as possible.
- First and foremost, you must be of legal age to participate in the survey.
- Secondly, you must have purchased a product or service from Kinney Drugs in the past 30 days.
- Finally, you must be able to answer all survey questions without interruption.
How To Take The Kinney Drugs Survey At Kinneykares.com?
Taking part in a survey not only helps the company but also gives chance for the people’s voices to be heard. To take part in the Kinney Drugs Survey, please follow the steps given below.
- Visit http://www.kinneykares.com/ through your favorite browser.
- If you are comfortable with Spanish, please select the hyperlink that is seen below the red button.
- If you want to take the survey in English, go to step three.
- Please have your receipt in hand since you will need some information from it.
- You will be asked to enter the 11 digit store number, date, money spent, time, and transaction number.
- Finally, you can select “start” and begin answering the questions.
Thanks for your interest in our company!
Kinneykares Survey Important Links
- Kinney Drugs Survey Website: www.Kinneykares.com
- Kinney Drugs Official Site: www.kinneydrugs.com
Kinney Drugs Customer Service
Kinney Drugs Syracuse Regional Office
6333 Route 298, Suite 305
East Syracuse, New York 13057
(315) 451-2873 (phone)
(315) 451-2706 (fax)