Buffalo Wild Wings is a restaurant chain with more than 2,000 locations across the United States. In order to better understand how their guests are feeling about the experience, they conducted a Guest Satisfaction Survey. The survey covered topics like food quality, service, and atmosphere. What did they learn?
Buffalo Wild Wings used AI-powered software to analyze the data from the survey responses in order to compile a report on what their guests wanted and needed from their restaurant experience. This can help them make changes in their policies and procedures in order to improve guest satisfaction.
How Buffalo Wild Wings Scored on Guest Satisfaction
Buffalo Wild Wings scored high on customer satisfaction in the latest survey from Guest Satisfaction Index (GSI). The GSI measures customer satisfaction with a variety of travel and hospitality experiences. In the 2017 GSI World Travel Survey, Buffalo Wild Wings topped the list as the most satisfying airline.
The GSI surveyed more than 26,000 customers at 153 different venues across 11 countries. They asked respondents to rate their satisfaction on a five-point scale, with 1 being not at all satisfied and 5 being very satisfied. The results showed that Buffalo Wild Wings received an impressive average satisfaction score of 4.89 out of 5.
Some of the reasons for their high customer satisfaction include their experienced servers, speedy check-in, comfortable seating, and great food options. Guests also appreciate how friendly the staff is and how easy it is to find information about the venue and its amenities.
If you’re looking for an enjoyable night out with friends or family, be sure to check out Buffalo Wild Wings!
How To Take the Buffalo Wild Wings Guest Satisfaction Survey?
- First, visit the Buffalo Wild Wings Survey official site at www.bwwlistens.com.
- After that, Enter the 16 digit survey code located on your Sales Receipt.
- Press the “NEXT” button.
- Indicate your visit type & date of your visit then click on NEXT.
Buffalo Wild Wings Customer Details
- Call: 1-800-467-0047
- Mail: [email protected]
Buffalo Wild Wings Social Page
- Instagram:- https://www.instagram.com/bwwings/
- Twitter:- https://twitter.com/bwwings